Refund policy
We offer a 3-day return window from the date of delivery.
Returns
To be eligible for a return, your item must:
* Be unused and unworn
* Have all original tags attached
* Be returned in its original packaging
Refunds
* Once your return is received and inspected, we will notify you of the approval status.
* If approved, the refund will be credited to your original payment method within 5–7 business days.
* Shipping charges (if any) are non-refundable.
Return Shipping
* A flat ₹100 return shipping fee will be deducted from the refund amount.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with clear photos or a video. We will review the issue and provide an appropriate resolution.
Non-Returnable Items
Returns are not accepted for:
* Sale or Clearance items
* Gift Cards
* Customized or Made-to-Order products
Please Note: We do not offer size exchanges. Kindly refer to our Size Guide before placing your order.
Contact Us
For any questions regarding returns or refunds, please contact us:
Email: support@ekaamode.com
Website: www.ekaamode.com